Communicate to Lead

"It was absolutely the best money we have ever spent. The return compared to the value gained far outweighed the investment. In the first forty weeks this year, we surpassed our total revenue from last year. We are experiencing the greatest profits in our history as a result of the principles and teamwork developed."–Vice President, Contract Carrier Company

Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively.

At the completion of this module, participants will be able to:

• Create opportunities for feedback to close the communication loop
• Demonstrate effective questioning and listening skills that strengthen relationships
• Consider various forms of communication and their impact

Schedule:

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